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  • Experience in complete UX workflow from initial requirements to design to final production
  • 10 years’ experience writing, designing, and producing digital content in multiple CMSes
  • Project management, including working with other writers, designers, and developers

Professional Experience

TechSoup Global (02/11—present)

Position Held: Senior Web Content Developer


  • Plan, create, and design for sites on the TechSoup Global Network based on user data
  • Research, write, edit, and QA product, marketing, and educational content for email, blogs, and the web with a focus on user-centered design
  • Design and produce pages with HTML5, CSS3, JavaScript, and jQuery
  • Perform business analysis to evaluate potential new systems and research best practices

Academy of Art University (06/09—11/10)

Position Held: Web Project Coordinator


  • Work with vendors to ensure content on all web properties is accurate and new features are delivered on time and on budget
  • Create graphic content, write copy, and coordinate layout for marketing materials on the web, in e-mail, and in print
  • Provide technical web support internally and to the student body (09/08—05/09)

Position Held: HTML Programmer


  • Developed and maintained content
  • Distributed biweekly e-newsletter for national lifestyle publication


Michigan State University (2008)

Master’s Degree: Journalism

University of Washington, Seattle (2003)

Bachelor of Arts: Political Science

Technical Skills

Adobe Acrobat, After Effects, Audition, Dreamweaver, Illustrator, InDesign, Photoshop, Premiere, and XD; multiple CMSes; HubSpot; HTML5, CSS3, JavaScript, and jQuery; Google Analytics, Tag Manager, Optimize, Search Console; Marketo; Microsoft Office; Sketch; SharePoint; SEO best practices; social media; UX best practices

References available upon request